Return & Refund Policy

ALL our items are eligible for our 14 day refund policy.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. There will be no restocking fees. 

RETURN PROCESS

To return an item, please email customer service at contact@woodglory.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and mail your return to the following address:

WoodGlory

Attn: Returns

RMA #

N127 Secteur L Rue Mehdi Ben Aboud Quartier Al houda,

AGADIR,

SOUSS MASSA,

80070,

MOROCCO.

You may also use the prepaid shipping label enclosed with your package. 

Refunds:

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirteen (13) days from the receipt of your item to process your return or exchange 

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • Costumers have to send as proof of product damage by Email address before returning the goods.
  • All damaged goods should be sent in the original packaging.
  • All mistakes in size or color choosing, should be notified by an email to the company support before returning the goods.
  • There is no reimbursement for return shipping.
  • we don't accept Any item that is returned more than 14 days after delivery.

Questions:

If you have any questions concerning our return policy, please contact us at:

Email: contact@woodglory.com

Phone: +212665159311